Guest Name, Managing director, Business Name

The client who left, and the three phone calls that followed

28 September 2026 · 64 min · Episode 2

Episode notes

A long episode title, on purpose, to test every card and header at the edges.

Guest Name walks through a single week, call by call, and what each conversation changed.

Pull up a chair.

Ring the person who will tell you the truth first.

Thing 1, Guest Name

Write down what you said you would do, then do it.

Thing 2, Guest Name

Not every loss needs a story. Some need a Tuesday.

Thing 3, Guest Name

Clips from this episode

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“I thought one big client was the same as a safe business.”

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“The first thing I got wrong was the thing I was proudest of.”